The average delivery time for orders within Europe is 5-12 business days.
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Office Adres (Hong Kong)
Fulham Court
140 Castle Peak Rd
Sham Shui Po
Kowloon
Hongkong SAR, China
Business Inquiries
info@humds.store
Need Help? Contact us
support@humds.store
Opening Hours (Customer Service)
Our customer service is available from Monday to Friday.
09:30 AM to 05:00 PM.
Frequently Asked Questions (FAQ)
1. What is the delivery time for orders within Europe?
2. Can I track my order?
Yes, once your order has been shipped, you will receive a tracking number via email to monitor the status of your shipment.
3. What should I do if my order is delayed?
If your order is delayed, please check the tracking information. If you have any concerns, feel free to contact our customer service team, and we'll be happy to assist you.
4. Can I change or cancel my order?
Orders can be modified or canceled within 24 hours of placing the order. Please contact our customer service as soon as possible to make any changes.
5. How do I return an item?
We accept returns within 14 days of receiving your order. Please visit our returns page for instructions on how to process a return.
6. How can I contact customer service?
Our customer service team is available Monday to Friday from 09:30 AM to 05:00 PM. You can reach us via our contact form, email, or phone.
7. What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards, klarna, and other secure payment options.